Tool help
Include the tool you used, the task ID if available, and a short description of the issue.
Customer support
We're here to help
For help with PicDo AI tools, billing, refunds, privacy, or safety, email our support team.
support@picdo.aiWe aim to respond within 3 business days. This address receives email at our support inbox.
Billing and refunds
Include the email used at checkout and your Creem receipt or transaction reference. Never send card details.
Privacy and safety
Ask about your data, report prohibited content, or raise a concern about the Acceptable Use Policy.
Before you email
You may find an answer in our pricing and policy pages. Do not send passwords, payment-card details, or sensitive identity documents by email.